Privacy Policy

This privacy policy explains how Jewellery Tools (a trading name of Toolsmith Ltd) collects, uses, and protects your information when you use our website at jewellerytools.co.uk.

What we collect

When you place an order or sign up to our newsletter, we collect: name, email address, postal address, phone number (if provided), and order history. When you browse, we automatically collect: browser type, IP address, pages visited, and time on site (via Shopify analytics).

How we use it

To process and dispatch your orders, send order updates, respond to enquiries, and (with your consent) send marketing emails. We never sell your data to third parties.

Who we share it with

Shopify (our e-commerce platform), Royal Mail (for dispatch), Klaviyo (email marketing — opt-in only), and our payment processor Shopify Payments / Stripe.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to processing. Email info@jewellerytools.co.uk to exercise any of these rights.

Cookies

We use essential cookies (cart, checkout, login session) and analytics cookies (Shopify Analytics, Klaviyo). You can decline non-essential cookies via the banner on your first visit.